Privacy Policy

Privacy Policy

Effective Date: 2025
Business Name: Ellie SEM LLC
Address: 15930 19 Mile Rd, Suite 150, Clinton Township, Michigan, US, 48038
Phone: +1 586-789-9347
Email: [email protected]

1. Introduction

Ellie SEM LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our marketing activities, including appointment confirmations, reminders, and promotional communications.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and related details.

Communication Data: Responses to emails, messages, or promotional campaigns.

Appointment Information: Date, time, and preferences for scheduling or reminders.

We collect this information directly from you when you provide it voluntarily (e.g., through forms, email, or SMS).

3. How We Use Your Information

Your information may be used to:

Send appointment confirmations and reminders.

Provide updates, offers, and promotional content (with your consent, where required).

Improve our marketing services and communication quality.

Comply with legal obligations or respond to lawful requests.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process personal data based on:

Consent – when you agree to receive communications.

Legitimate Interest – to manage appointments and business operations.

Legal Obligation – to comply with applicable laws and regulations.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.

Withdraw consent at any time.

Request data portability.

Object to or restrict processing.

To exercise these rights, please contact us at [email protected].

6. Disclosure of Information

We do not sell or rent your personal information. We may share data only with trusted service providers who assist in delivering communications or marketing services, subject to strict confidentiality and data protection terms.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

9. CCPA Compliance (California Residents)

California residents have the right to:

Request disclosure of personal information collected or shared.

Request deletion of their personal data.

Opt out of any sale of personal data (we do not sell personal data).

To make a CCPA-related request, email [email protected] or call +1 586-789-9347.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with the revised effective date.

Copyright © 2025 | Ellie SEM LLC | All Rights Reserved.